Payment Options

UpToDate Subscription Payment Options

UpToDate offers three methods of payment.

1.) Pay by credit card. For fastest service, place your order using your credit card online. We accept the following cards:

VisaMasterCardDiscoverAmerican Express

2.) Pay by check. Both personal and business checks are accepted. Please make your check payable to UpToDate. All checks must be in US dollars and drawn on a US bank.

Your order will be processed upon receipt of your completed order form and check. Average processing time is 2-3 business days. Once processing is complete, you will receive an email confirmation with the information about account management and getting started with UpToDate.

3.) Pay by wire transfer. Please make your wire transfer and include a copy of your wire transfer confirmation with your order. Wire confirmations should include the wire transfer code from your UpToDate order form, bank name, date, and amount of payment. All transfers must be in US dollars.

Please send wire transfer payment to the bank below:
Bank Name: Bank of America
342 Washington Street
Wellesley Hills, MA 02481

Account Name: UpToDate, Inc.
230 Third Avenue
Waltham, MA 02451
USA

Account Number: 9419442247
ABA Number: 026009593
Swift Address: BOFAUS3N (for international wires only)
Federal ID#: 043310941

If you have any additional questions on payment methods or how to place your order, please contact us.

Note:

International Customers: UpToDate is required to collect and remit VAT in select countries. VAT will be added to your order at time of processing (if applicable).

US Customers: UpToDate is required to collect sales tax in all states where sales tax is required. Applicable tax will be applied at the time your order is processed. If you are eligible for tax-exempt status, you must supply your tax-exempt certificate with this form. The tax exemption cannot be applied at a later date.

Individual Subscriptions

For quick and easy ordering 24/7, please click here to place your individual subscription order, or to place an order by phone Monday through Friday, 7:00 a.m. to 9:00 p.m. Eastern Time (GMT-5), contact:

United States and Canada 1-800-998-6374
All other countries 1-781-392-2000
Email: customerservice@uptodate.com
Fax: 1-781-642-8840

Group Subscriptions

For assistance placing your group sales order (5 individual subscriptions or more), please contact the Group Sales department Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time (GMT-5):

All Countries 1-781-392-2427
Email: grouporders@uptodate.com

Institutional Subscriptions

To contact us about an enterprise-wide subscription for your hospital, institution or facility, visit this link.