You can obtain duplicate certificates as follows:
- For online credit certificates requested after July 1, 2006 — View your past submissions to see a list of submissions in order of date processed, with the associated logs and certificates. By clicking the View/Print link for a certificate, you can view a PDF version of the certificate and print a copy.
- For online credit certificates requested prior to July 1, 2006 — View your past submissions to see a list of submissions with the associated logs. Click the View/Print link for the desired log, print a copy, and mail it to us with your request for a duplicate certificate. Your request will be processed in two to three weeks.
- For desktop computer credit submissions — Contact Customer Service for instructions on how to access your credit logs.