End-User Customer Support
Click here to reach end-user customer support for individual subscribers or users at an institution.
Hospital, Institution, and Facility-Wide Technical Support
Click here to reach technical support regarding site-wide issues at a hospital or institution.
Phone: 1-888-804-8436 or +1-781-392-2910 Monday through Friday, 7 a.m. – 9 p.m. (Eastern)
Critical access issues after 9:00 pm Eastern Time, 24 hours per day including weekends and holidays, please contact via phone: 1-888-804-8436 or +1-781-392-2910 (not applicable to individual users)
Toll-free international calling for UpToDate Enterprise Support may be available. Check availability in your country.
Quickly and easily order an Individual Subscription 24/7 by clicking here.
Email: Contact Customer Service by using the End-User Customer Support form (above) and selecting Questions About Subscribing
Phone: 1-800-998-6374 or +1-781-392-2000 Monday through Friday 7 a.m. – 9 p.m. (Eastern)
Click here to submit an information request and a representative will contact you shortly about an UpToDate subscription for your hospital or facility.
US & Canada:
Phone: 1-888-550-4788 or +1-781-392-2920
Global/ Outside US & Canada Sales:
Tel: +31 172 641440
Purchase a group of individual subscriptions to UpToDate
For groups of 11 or more individuals within a clinical practice, please visit the Group Practice page.
For groups of 10 or fewer individuals within a clinical practice, please click here.