End-User Customer Support
Click here to reach end-user customer support for individual subscribers or users at an institution.
Hospital, Institution, and Facility-Wide Technical Support
Click here to reach technical support regarding site-wide issues at a hospital or institution.
Individual Subscriptions
Quickly and easily order an Individual Subscription 24/7 by clicking here.
Email: Contact Customer Service by using the End-User Customer Support form (above) and selecting Questions About Subscribing
Fax: +1-781-642-8840
Or call Monday through Friday 7 a.m. – 9 p.m. (Eastern):
US & Canada:
Phone: 1-800-998-6374 or +1-781-392-2000
Global/ Outside US & Canada Sales:
Phone: +1-781-392-2000
Hospital Subscriptions
Click here to submit an information request and a representative will contact you shortly about an UpToDate subscription for your hospital or facility.
Or call
US & Canada:
Phone: 1-888-550-4788 or +1-781-392-2920
Fax: +1-781-642-8890
Global/ Outside US & Canada Sales:
Tel: +31 172 641440
Group Subscriptions
Purchase a group of individual subscriptions to UpToDate
For groups of 11 or more individuals within a clinical practice, please visit the Group Practice page.
Phone: +1-781-392-2427
Fax: +1-781-642-8890
For groups of 10 or fewer individuals within a clinical practice, please click here.