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Submit a question to a specific team at UpToDate.
End-User Customer Support
Complete this form to reach end-user customer support for individual subscribers or users at an institution.
Phone: 1-800-998-6374 or +1-781-392-2000 Monday through Friday, 7 a.m. – 9 p.m. (Eastern)
Toll-free international calling for UpToDate End-User Support may be available. Check availability in your country.
Hospital, Institution, and Facility-Wide Technical Support
Complete this form to reach technical support regarding site-wide issues at a hospital or institution.
Phone: 1-888-804-8436 or +1-781-392-2910 Monday through Friday, 7 a.m. – 9 p.m. (Eastern)
For assistance with critical facility-wide access issues, 24-hours per day including weekends and holidays, please contact via phone: 1-888-804-8436 or +1-781-392-2910 (not applicable to individual users)
Toll-free international calling for UpToDate Enterprise Support may be available. Check availability in your country.