Communication Templates

UpToDate newsletter articles and templates provide information on a variety of topics and are designed
to make it easy to:

  • Let clinicians know about UpToDate availability at your organization
  • Focus on UpToDate as a clinical decision support tool
  • Share ways to optimize UpToDate usage

The information can be used in handouts, as email announcements, or as newsletter content. The series can be edited for specific audiences.

Using the templates is easy.

  • Adapt the access and contact information section to reflect the access and contacts at your organization; always add this section to the end of your messages.
  • Copy and paste the messages below into your own piece.
  • Customize the material as desired.
  • Distribute the material to your UpToDate users.

Simply click on a title in the table of contents below to jump to the related information.

Announce UpToDate availability at your facility.

Focus on UpToDate as a clinical decision support tool.

Share ways to optimize UpToDate.


Customize this section for your organization and use with each communication piece.

Access & Contact Information:

SAMPLE 1 – To access UpToDate, click on the UpToDate icon on your desktop or go to www.uptodate.com/contents/search from any <Hospital Name> computer. If you have any questions regarding access or if you would like to request training for your department, please contact <add information here>.

SAMPLE 2 – Access UpToDate from our <name of EHR> system by <describe access point>. CME/CE/CPD credits will automatically be tracked when researching a clinical topic from the EHR. If you have any questions regarding access or if you would like to request training for your department, please contact <add information here>.

Announce UpToDate availability at your facility

UpToDate® is Now Available to All Clinicians at <Hospital Name>

UpToDate®, an evidence-based, physician-authored clinical decision support resource, is now available to all <Hospital Name> clinicians.

UpToDate includes:

  • Evidence-based medical content that is researched, created, and continually updated by over 6,500 leading physicians
  • Summaries and treatment recommendations for over 10,500 topics in 24 specialties
  • “Practice Changing UpDates” highlighting critical research that changes how you treat patients today
  • “What’s New” summaries of important new findings by specialty
  • Over 440,000 references, with links to PubMed and the full-text articles where our subscriptions permit
  • Medical calculators
  • Patient information covering over 1,500 topics
  • A select drug database of more than 5,600 unique drug entries (in partnership with Lexicomp®) including adult, pediatric, and international drugs and a drug interactions tool that provides graded adverse reaction information between drug-to-drug and drug-to-herb interactions.

We are pleased to be able to provide access to UpToDate for all our clinicians as part of our continuous effort to improve patient care. Short video tutorials to help you get started with UpToDate can be found on the UpToDate website at www.uptodate.com/home/help-demo.

We encourage you to take advantage of this fabulous resource!

Access & Contact Information:
<insert information here – see examples>

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UpToDate® is Associated with Better Health Outcomes

<Hospital name> provides access to UpToDate evidence-based clinical decision support as part of our continuous effort to improve patient care. One of the reasons we believe UpToDate is beneficial is reflected in a study which demonstrated an association between the use of UpToDate and increased safety, reduced complications, and shorter length of stay among Medicare beneficiaries in acute care hospitals.1

Benefits included:

  • Shorter length of stay
  • Lower complication rates
  • Higher patient safety indicator scores

What’s more, these associations correlated significantly with how much UpToDate was used. We hope that with regular use of UpToDate we can have the same impact on our patient care.

UpToDate presents a comprehensive synthesis of the latest research, plus recommendations to use at the point of care. The medical information is evidence-based and continuously updated by a global network of leading physicians.

Additional research showing how UpToDate is associated with clinical outcomes can be found on the UpToDate website, at www.uptodate.com/home/research.

We encourage you to access this valuable resource and to utilize it regularly as part of our continuous effort to improve patient care!

Access & Contact Information:
<insert information here>

1. Bonis, PA et al; Association of a clinical knowledge support system; Intl J Med Inform. 2008 Nov;77(11):745-53

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UpToDate® is Available for Residents

Welcome to <institution name>! <Institution name> has a subscription to UpToDate, an evidence-based, physician-authored clinical decision support resource that will help answer many of your questions throughout the day.

One recent study has shown that using UpToDate has led to changes in investigations, diagnosis, or management 37% of the time, supporting the premise that UpToDate has measurable benefits and positively impacts patient outcomes.1 You will find that our clinicians trust UpToDate, and that the information will be invaluable to you.

UpToDate includes:

  • Evidence-based medical content that is researched, created, and continually updated by over 6,500 leading physicians
  • Summaries and actionable treatment recommendations for over 10,500 topics in 24 specialties
  • “Practice Changing UpDates” highlighting critical research that changes how you treat patients today
  • “What’s New” summaries of important new findings by specialty
  • Over 440,000 references, with links to the full-text articles where our subscriptions permit
  • Medical calculators
  • Patient information covering over 1,500 topics
  • A select drug database of more than 5,600 unique drug entries (in partnership with Lexicomp®) including adult, pediatric, and international drugs and a drug interactions tool that provides graded adverse reaction information between drug-to-drug and drug-to-herb interactions.

We are pleased to provide you with access to UpToDate as part of our continuing effort to improve patient care.

Short video tutorials to help you get started with UpToDate can be found on the UpToDate website, at www.uptodate.com/home/help-demo.

We encourage you to access this valuable resource and to utilize it regularly as part of our continuous effort to improve patient care!

Access & Contact Information:
<insert information here>

1. Phua J, MBBS, MRCP, See KC, MBBS, MRCP, Khalizah HJ, MBChB Manc, MRCP, Low SP, MBBS, MRCP, Lim TK, MBBS, FRCPE. Utility of the electronic information resource UpToDate for clinical decision-making at bedside rounds. Singapore Med J 2012; 53(2): 116-120.

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Focus on UpToDate as a clinical decision support tool

Improve Clinical Decisions with UpToDate®

Answer Clinical Questions More Quickly with UpToDate® at <Hospital name>
Did you know that every day physicians encounter approximately 11 clinical questions in the course of their practice?
In fact, studies have shown that:1

  • Approximately 2 out of 3 clinical encounters generates a question
  • Only 40% of these questions get answered
  • Answering all clinical questions could change 5 to 8 patient management decisions each day

UpToDate makes finding clinical answers easier by providing current, evidence-based information in an organized, searchable format. What’s more, that information is available where clinicians need it the most – at the point of care.

Short video tutorials to help you learn more about using UpToDate can be found on the UpToDate website, at www.uptodate.com/home/help-demo.

We encourage you to access this valuable resource and to utilize it regularly as part of our continued effort to improve patient care!

Access & Contact Information:
<insert information here>

1. Covell, DG. Ann Intern Med 1985; 103:596; Green, ML. AM J Med 2002; 109:218; Osheroff, JA. Ann Intern Med 1991:575; Ely, JW. J Am Med Inform Assoc 2005; 12:217; Gorman, PN. Med Decis Making 1995; 15:113.

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UpToDate® Offers Evidence-Based Recommendations

What Makes UpToDate an Evidence-Based Resource?
Update is designed to provide concise, evidence-based answers to clinical questions at the point of care. World-renowned experts, with extensive patient care experience, identify, review and synthesize medical literature as it applies to a clinical question. Relevant research is cited and accessible throughout the UpToDate content, and the findings are incorporated into the Summary and Recommendations section of each topic. Fifty in-house physician editors, all of whom receive training in clinical epidemiology, oversee the integrity and consistency of the editorial process which includes a three tiered peer reviewer process.

The recommendations that appear in the Summary and Recommendations sections of each topic are graded.

Grades have two components:

  • A number (1 or 2) reflecting the strength of the recommendation
  • A letter (A, B or C) that indicates the quality of the evidence supporting that recommendation

(Graded recommendations follow the GRADE system.1)

If you are interested in more information on evidence-based medicine as well as more in-depth instruction about the GRADE system, view the Grading Tutorial on the UpToDate website at www.uptodate.com/home/grading-tutorial. Additional information about the international GRADE working group is available at www.gradeworkinggroup.org.

We encourage you to use this valuable resource and trust that you find it beneficial in providing optimal patient care.

Access & Contact Information:
<insert information here>

1. Guyatt, GH, Oxman, AD, Vist, GE, et al, for the GRADE Working Group. GRADE: an emerging consensus on rating quality of evidence and strength of recommendations. 

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Share ways to optimize UpToDate

Stay Current with Medical Information by Using UpToDate®

UpToDate physician editors conduct comprehensive reviews of over 440 peer-reviewed journals, clinical databases and other resources to determine how they impact the day-to-day practice of medicine. After extensive peer review, new research is integrated carefully into the UpToDate content, with specific recommendations as to how the research should be applied clinically.

What’s New If you want to quickly see what’s changed in your specialty, check out What’s New. It includes the most important changes and additions to the content in 24 specialties. Many of our clinicians consult this section to get the latest information on their own specialty, as well as in areas outside of their primary specialty.

Practice Changing UpDates (PCUs) – When research results have important or immediate implications for how clinicians practice, the updates appear in the Practice Changing UpDates section of What’s New in UpToDate.

Both What’s New and PCUs can be accessed directly from the top toolbar. In addition, UpToDate will send registered users an email newsletter on a bi-weekly basis to notify them of all What’s New and Practice Changing UpDates.

A list of journals reviewed by UpToDate physician editors can be found on the UpToDate website at www.uptodate.com/home/journals-reviewed-uptodate. Additional information about the editorial process can be found at www.uptodate.com/home/editorial.

We know that it is difficult for clinicians to keep on top of all the published research, and therefore trust that the UpToDate resource will provide pertinent information in a timely fashion.

Access & Contact Information:
<insert information here>

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Search for Graphics in UpToDate®

Are you looking for a high-quality medical graphic? UpToDate includes over 32,000 pictures, tables, illustrations, diagrams, graphs, algorithms, and videos to help you discuss and answer clinical questions with your colleagues and patients. Additionally, these graphics are easily exported to use in PowerPoint presentations for training purposes.

Accessing Graphics

  • Before searching a clinical term, select “Graphics” from the dropdown menu in the Search Box to target your search, or
  • After searching a clinical term, select “Graphics” from the menu in the left navigation panel.
  • The resulting graphics appear in thumbnail format; clicking on a thumbnail opens a larger version of the graphic.

Watch a brief video demonstration to learn more about conducting a Graphics Search, sharing information with patients or colleagues, and exporting graphics. We are certain that you will find Graphics Search to be a helpful tool!

Access & Contact Information:
<insert information here>

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Search UpToDate® in Multiple Languages

Spanish, French, Portuguese, German, Japanese, Italian, English, simplified and traditional Chinese... did you realize that UpToDate accepts search terms in all of these languages? With a global user base, UpToDate has set a default language customized for our geographic region. You may, however, change the language if desired; and UpToDate will remember this preference if you are a registered user.

To search in a different language, just set your preference using “Search in another language” located in the search box, and type in your clinical term in that language. Many of the tools in UpToDate are translated to facilitate site navigation. (The search results will appear in English.) A short video is available to help you learn more about “Search in Your Own Language.”

Access & Contact Information:
<insert information here>

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Share Medical Information with Your Patients

UpToDate® provides more than 1,500 patient education topics that clinicians can review with patients in the exam room. It’s also easy to email or print these topics within the UpToDate program. By providing the UpToDate patient materials, you can be sure that the information provided is consistent with the evidence-based content that you are using to make recommendations.

Patient Education Topics are available in two formats:

The Basics

  • Short (1-3 page) articles written at a basic reading level, especially helpful for patients less familiar with the English language
  • Answers to the 4 or 5 most important questions about a medical condition
  • Drawings, graphics, and other visual elements to reinforce key messages

Beyond the Basics

  • Longer (5-10 page) articles written at a more advanced reading level
  • Detailed information and some medical terms
  • Links to related professional topics

The patient information is also useful when translators are involved with patient care, as it provides the core information in simplified terms that are faster and easier to translate.

Accessing Patient Education

  • View all topics by clicking the Patient Info tab located in the top toolbar, or
  • Before searching a clinical term, select “Patient” from the dropdown menu in the Search Box
  • After searching a clinical term, select “Patient” from the menu in the left navigation panel

Patients are eager for information, and we are confident that the UpToDate patient topics will provide relevant, consistent information to help patients care for themselves, family, and friends.

Access & Contact Information:
<insert information here>

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Share Access to Patient Information with Your Community

<Institution> Provides Access to UpToDate Patient Information
<Institution name> provides information to help our patients learn more about a variety of health topics. Patient Information on a variety of medical topics is available in two formats:

The Basics

  • Short (1-3 page) articles written at a basic reading level
  • Answers to the 4 or 5 most important questions about a medical condition
  • Drawings, graphics, and other visual elements to reinforce key messages

Beyond the Basics

  • Longer (5-10 page) articles written at a more advanced reading level
  • Detailed information and some medical terms
  • Links to related professional topics 

Access this information <insert specifics of a patient portal here>

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UpToDate® Helps Nurses Find Clinical Information Quickly

 UpToDate® Helps Nurses Find Clinical Information Quickly
<Hospital Name> has a subscription to UpToDate that can be accessed from most hospital computers. We encourage our nursing staff to utilize this electronic tool to help them provide better clinical care.

What is UpToDate?
UpToDate is a clinical decision support resource designed for use at the point of care. The web-based program includes more than 10,500 searchable topics in 24 specialties, more than 170 clinical calculators, and a select drug database and drug interactions tool (in partnership with Lexicomp®) that cover over 5,600 adult, pediatric, and international drug topics.

Why use UpToDate?

  • To learn about a medical topic
  • To find information about a procedure
  • To research a drug
  • To provide patient education material

UpToDate® makes finding clinical answers easy by providing current, evidence-based information in an organized, searchable format.

Short video tutorials to help you learn more about using UpToDate can be found on the UpToDate website, at www.uptodate.com/home/help-demo. We hope you will take advantage of this invaluable resource!

Access & Contact Information:
<insert information here>

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UpToDate® and Lexicomp®

Quick and Easy Access to the UpToDate Drug Database and Drug Interactions Tool
Our subscription to UpToDate includes select access to Lexicomp, providing foundational drug information, including 5,600 in-depth drug monographs. This drug information complements your workflow, with clear and concise drug monographs providing quick and easy access to practicable recommendations.

Access a select set of drug information from the Lexicomp database, which includes:

  • General and disease-specific dosing recommendations including evidence-based off-label dosing
  • Recommendations for dose adjustment for impaired kidney or liver function, obesity, or toxicity
  • Pediatric and neonatal dosing and drug administration
  • Drug adverse effects, warnings, and precautions including practical detail such as premedication recommendations and patient monitoring parameters
  • Drug administration detail including drug brands, available strength, and dosage form information
  • Current FDA Special Alerts and major Health Canada safety communications
  • A separate drug interactions program (Lexi-Interact™) that provides more in-depth analysis of drug-to-drug and herb-to-drug interactions (accessed through a tab on the top toolbar)

<If your site has a full Lexicomp database and has set up a link between the licenses, add the following>

<Organization’s name> also has a subscription to Lexicomp, allowing access to the full Lexicomp drug database from UpToDate
Additional information available in Lexicomp includes:

  • Topics dedicated to drug use during pregnancy and lactation
  • A Formulary Monograph Service containing monographs for newly approved or Phase III drugs, detailing mechanism of action and comparative efficacy content
  • Topics on pharmacogenomics, genetic variations, and their impact on drug therapy
  • Topics on IV compatibility, IV medication stability, and co-administration
  • Toxicology information on the most commonly encountered exposures to poisons and non-toxic agents
  • Drug identification of unknown medications based on imprint, dosage form, shape, and color
  • Drug dosing calculators and comparative tables
  • Patient drug information handouts in 19 languages

We encourage you to access this valuable resource and to utilize it regularly as part of our continued effort to improve patient care!

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