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Medline ® Abstract for Reference 49

of 'Discussing serious news'

An evidence base for patient-centered cancer care: a meta-analysis of studies of observed communication between cancer specialists and their patients.
Venetis MK, Robinson JD, Turkiewicz KL, Allen M
Patient Educ Couns. 2009 Dec;77(3):379-83.
OBJECTIVE: In the context of patients visiting cancer specialists, the objective is to test the association between both patient-centered communication (including Affective Behavior and Participation Behavior) and Instrumental Behavior and patients' post-visit satisfaction with a variety of visit phenomena.
METHODS: Meta-analysis of 25 articles representing 10 distinct data sets.
RESULTS: Both patient-centered- and instrumental behavior are significantly, positively associated with satisfaction, with patient-centered communication having a relatively stronger association.
CONCLUSION: There is an evidence base for the efficacy of patient-centered care.
PRACTICE IMPLICATIONS: Cancer specialists need to train to improve their patient-centered communication.
Department of Communication, Rutgers University, 4 Huntington Street, New Brunswick, NJ 08901, USA. Mkoskan@scils.rutgers.edu